Terms

 

CUSTOMER CARE

Thank you for your business and for supporting independent designs made in the USA! We are pleased to offer you hand fabricated, artisan jewelry and hope you are completely satisfied with all that is AVAASI NY. We hand select gorgeous gemstones, crystals and luxurious materials. We’re proud that color and size will vary slightly, which makes our jewelry extraordinarily unique and inherently one of a kind.

Due to the hand-fabricated nature of AVAASI product, credit cards will be processed upon receipt of your order. Please make any cancellations within 24 hours of placing an order.

8.875% sales tax required by law on all orders billed or shipped in New York.

Each piece of jewelry is handmade to order in our studio. As such, we require up to 3-4 weeks to process and make you order and will ship as soon as possible.

Please direct all inquiries to: info@avaasi.com 

SHIPPING | HANDLING

Your order is hand fabricated to order in our New York studio and will be filled as quickly as possible. If item is out of stock, please allow one to 3-4  weeks for your order to ship.  

U.S and Canada Customers:

All orders are shipped via insured UPS Ground for $15 for packages 0.01 lbs - 5.01 lbs and $20 for 5.02 lbs and up

Expedited fabrication and delivery may be available, additional costs apply. If you need an order by a specific date, please indicate in the special instructions section and we will do our very best to accommodate your request. 

Orders are processed pending item availability and credit card verification. avaasi.com will contact you via email if there are any issues with your order. All orders require a signature upon delivery. Orders placed Monday - Friday before 12PM EST will begin processing that day and will ship within 2-3 business days. Orders placed Monday - Friday after 12PM EST will begin processing the next business day and will ship within 2-3 business days. Orders placed on Friday after 12PM EST or over the weekend will begin processing on the following Monday. Avaasi.com does not process or ship orders on Saturday, Sunday or company observed holidays. Avaasi.com is unable to ship orders to APO/FPO addresses. At this time, Avaasi.com is unable to ship to any International addresses or process International credit cards. 

RETURNS

Returns: At this time all sales on Avaasi.com are final. Due to the fact each piece of our artisan jewelry is custom, made-to order for each individual client by hand we can not accept returns.  No returns or exchanges. Please note the measurements and scale of all products before purchasing. We are here to help and will be more than happy to talk you through everything before making a purchase. Please send us an email at info@avaasi.com or give us a ring on 347-305-5093 with any prior questions or concerns. In the event of a manufacturing defect or if you received an item in error, please email us at info@savaasi.com within 48 hours of receiving your purchase and someone will get back to you within 24 hours. If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are only responsible for pieces purchased directly from Avaasi.com.

PRIVACY POLICY:  

AVAASI values the trust you have placed in us. We recognize and respect your privacy. Any information you provide is kept private and never, ever shared with third parties. All information and online transactions sent via Internet are encrypted and protected using Secure Sockets Layer (SSL) Technology and Verisign. 

CUSTOM ORDERS:

Have a family heirloom you would like made into a fab, modern piece? Getting hitched? We love creating special customized jewelry! We frequently work with brides and bridal parties and would love to collaborate with you! If you would like to discuss any custom orders or collaborations, please contact us at info@avaasi.comto discuss

DISCLAIMER 

AVAASI NY reserves the right to make modifications to the site or information at any time, for any reason. We reserve the right to refuse or cancel orders at any time. We also reserve the right to limit the quantity of items ordered by a retail customer. All designs copyright

 

Terms of Service

By using Avaasi.com, you agree to the following terms of service. The trademarks and logos of AVAASI NY and our affiliates may not be used without our written consent. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without the express written permission by us. We do not represent or warrant that the information on our website is accurate, complete or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.